Personal Assistant to Director

Job Overview

We are seeking a highly organised, mature, and professional Personal Assistant (PA) to provide executive support to the Director. The ideal candidate will have excellent communication skills, a calm and composed manner, and the ability to manage competing priorities in a fast-paced environment. This role is ideal for someone with strong administrative experience, emotional intelligence, and a heart for service.

Key Responsibilities:

Executive Support

• Manage the Director’s inbox: monitor, flag urgent items, and draft replies

• Maintain the Director’s diary: schedule meetings, calls, and travel arrangements

• Attend meetings as required, take minutes and follow up on actions

• Prepare briefing documents and presentations for speaking engagements and events

• Maintain confidentiality and discretion at all times

Front-of-House & Communication

• Act as the first point of contact for visitors, clients, and partners

• Answer and direct telephone calls professionally and efficiently

• Greet clients and guests in a warm and professional manner

• Manage the reception area, meeting rooms, and office supplies

Office & Project Support

• Support with planning events, conferences, and retreats

• Assist with filing, record keeping, and compliance admin (physical and digital)

• Liaise with team members across different departments for smooth coordination

• Provide support with document formatting, proofreading, and printing

• Support with social media scheduling and basic content posting (desirable)

Multi-tasking & Prioritisation

• Handle multiple tasks simultaneously while maintaining high attention to detail

• Manage last-minute changes and unexpected issues calmly and resourcefully

• Prioritise tasks to ensure urgent matters are always addressed promptly

Person Specification

Essential

• Proven experience as a PA, senior administrator, or similar role

• Excellent verbal and written communication skills

• Highly organised with excellent time management abilities

• Strong IT skills: Outlook, Word, Excel, Zoom/Teams, and document systems

• Ability to remain calm under pressure and respond flexibly to changing priorities

• Maturity, professionalism, and emotional intelligence

• A commitment to confidentiality and integrity

Desirable

• Experience in a charity, social enterprise, or legal/healthcare setting

• Knowledge of safeguarding or GDPR requirements

• Interest in community development or supporting vulnerable groups

• Driver’s licence and own transport

How to Apply

Please send your CV and a brief cover letter to rumbi@tulia.org.uk explaining why you are interested in this role and how your experience aligns with the job description.

If you are interested in this role, please email your cv to us below.