Cultural Competency Training Programme
About the Programme
To support carers, particularly those newly arrived in the UK, in providing inclusive, respectful, and values-led care.
This training helps participants understand British culture, values, and professional expectations so they can provide compassionate, person-centred care with confidence.
Details
Programme Title: Understanding the UK: Cultural Awareness Training for Carers
Duration: 4 Weeks (1 session per week, 2 hours each)
Who It Is For:
This course is designed for:
International carers and new arrivals in the UK
Health and social care professionals wishing to strengthen cultural competence
Anyone seeking to improve understanding of UK values, laws, and caregiving expectations
No prior qualifications required. Includes interactive sessions, discussions, and practical examples.
Course Content Breakdown
Each session explores a different aspect of life, culture, and professional practice in the UK. Through expert-led discussions, interactive activities, and real-world examples, you’ll gain the knowledge and confidence to provide compassionate, culturally aware care.
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Explore the core British values that shape daily life and professional conduct.
Topics include:Democracy, rule of law, individual liberty, respect, and tolerance
British etiquette and social norms in caregiving
Respectful communication and navigating cultural differences in care settings
Outcome: Participants will understand how British values underpin ethical, respectful, and compassionate care.
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Gain insight into the diversity and identity of the United Kingdom.
Topics include:Geography, nations, and regional cultures of the UK
Ethnic diversity, religious practices, and community life
The role of multiculturalism in shaping healthcare and caregiving approaches
Outcome: Participants will develop cultural awareness to provide inclusive, person-centred care for clients of all backgrounds.
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Discover how history continues to shape modern British society.
Topics include:Key historical milestones that influence contemporary Britain
The legacy of the British Empire, Commonwealth, and the founding of the NHS
Understanding elderly clients’ perspectives through historical context
Outcome: Participants will appreciate how historical experiences shape values, attitudes, and expectations within British society.
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Understand the legal and ethical framework guiding care work in the UK.
Topics include:The structure of UK government and political systems
Employment rights, safeguarding, and anti-discrimination legislation
Ethical duties and legal responsibilities within the care profession
Outcome: Participants will gain a clear understanding of their professional rights, responsibilities, and safeguarding obligations in UK care settings.
Every Participant Receives
A Certificate of Completion
A Free Resource Pack (NHS, immigration, and wellbeing contacts)
Access to expert guest speakers and professionals
Networking, refreshments, and community connection
Certification Requirements
To receive a Certificate of Completion, participants must:
Attend all four sessions
Actively engage in discussions and activities
Complete a short knowledge assessment